The Administrative Assistant will provide administrative support to Dr. Simonyan and clinical research faculty and staff in the Dystonia and Speech Motor Control Laboratory, OHNS at Mass Eye and Ear. Support needs include general administrative support to the Lab Director, lab calendar management, processing expense reimbursements and invoices, travel coordination, supply chain orders, timesheet management, event organization, corporate credit card reconciliation, and other administrative duties as assigned.
Essential Function
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Provides general administrative support to the Lab Director, faculty & staff, including but not limited to:
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Calendar management
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Updating and editing CV/ Bio and other research regulatory documents
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Coordinating travel arrangements & itineraries for research staff and study participants
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Processing reimbursements & invoices for research staff and study participants
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Wells Fargo Visa Card Reconciliation
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Tracking PTO (vacation & sick time) for research staff using Kronos
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Purchasing office/lab supplies
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Special projects as needed
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Assists research faculty in organizing and coordinating meetings and courses, including advertisements, catering, room reservations, and day of operations.
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Works collaboratively with the administrative support team, manager, and other department teams.
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Creates and maintains special project work files; keeps file documentation current, correct, and complete to facilitate workflow.
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Order office/lab supplies and special equipment as needed
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Respond to incoming phone calls following department protocol, respond to questions that are appropriate and refers and/or takes complete messages.
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Assists with preparations for annual events, including training courses and conferences.
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Ability to take on new tasks and adapt to different work assignments and personalities.
Qualifications
Minimum of Bachelor’s degree and 1-3 years of administrative experience.
Key attributes include:
Demonstrated strong organizational skills, with proven experience prioritizing work and coordinating multiple projects simultaneously.
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Excellent written and spoken English language skills using both telephone and one-to-one interpersonal skills.
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High attention to detail.
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Exceptional level of organization.
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Demonstrated ability to proofread and correct one’s own work and complete tasks with minimal supervision.
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Excellent Microsoft Office (Word, Excel, PowerPoint) skills.
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Exceptional problem solving, critical thinking and customer service skills.
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Professional demeanor, eagerness for professional growth and challenging work.